Returns & Exchanges

At Polite Society, we value the art of a perfect fit and offer a 30-day window for returns or exchanges on all unworn, original-condition garments. We aim to make your transition from selection to satisfaction as seamless as our tailoring.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Prepare Your Package

Carefully place the items in their original packaging, ensuring all designer tags and security seals remain intact and attached.

3

Attach Shipping Label

Print the prepaid shipping label provided via email and securely affix it to the exterior of your return parcel.

4

Drop Off and Track

Hand your package to the designated courier service and retain your tracking receipt; your refund will be processed within 5-7 business days of arrival.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing